Tips-Tips-Tips!
June 14th, 2008 by guycoreI hate tips. I don’t give them and I don’t take them. I think tips of any kind are simply greed, begging and extortion. They are subsidized ghetto ethics; "I deserve extras for free." Examples are everywhere, from the waiter/waitress who varies his/her service based on your previous visit’s tip to the teenager who asks for a water cup at McDonald’s and fills it with soda at the self-serve fountain.
I study massage therapy and traditional chinese medicine. I noticed that tipping has become so out-of-control that even a massage therapist who earns $85 per hour can feel just as justified in demanding a tip as a minimum-wage waiter or waitress can. In fact, so many massage therapists and spas obsess over tips that even one of my lecturers calculates tips into his private client prices. In a recent course he hammered into us daily to "do your best because you’re working for tips!" He even recommended that we to set our prices at certain rates, so the client will psychologically round up to a more manageable number; $45 becomes $50, $70 becomes $75, $85 becomes $100, and so on. The Pavlovian students are drooling over it.
It seems that the quality of service anywhere is directly proportional to the tip amount. Three of my classmates are food servers. One spat curse words at me when we had the tips discussion and they learned my philosophy. Another swore he’d rub his balls on my sandwich if I returned to his restaurant again without having tipped him on a previous visit. All of this anger simply because he chooses to earn the minimum wage allowed by law. It may be it’s true that this man cannot find a better paying job because of his toxic emotional instability. If that is the case, then should he be serving the public and, better yet, held responsible for the delivery of balls-rubbed food?
All I know is if I give a waitress a 48% tip in lieu of paying the check, she’d pop a capillary and go into brainlock (yes, that’s my technical term for it). That angry waitress who spat curses at me whined that she gets taxed on all of the tips that she does and does not receive. I asked her if that was the responsibility of the customer and she said it was. She also said that if the customers don’t tip her, then the customers are helping only the restaurant owners and not the food servers. I asked her why she could not get a $10-$15 per hour job driving a bus, entering data at an accounting firm or somesuch job. I asked her if being a waitress was, literally, all she was qualified to do. She simply stared at me through a blank face with anger-glossed eyes.
Finally, she told me that if food servers were paid a decent wage, then restaurant prices would be three times higher than they were now and no one would dine out. I suggested that, if she truly wanted to keep this job and improve her wage there, she could start a union and coordinate a nationwide walkout. Here eyes glazed and she told me, "Don’t be ridiculous. That won’t happen." She then continued to blame "the [food service] industry" for her situation, saying that tips were built into the structure of the industry.
I then asked the obvious questions. Who deserves a tip? Why should I select an industry, an individual, a percentage rate over others? Their answers were simple: those who qualify for tips were minimum wage earners and the like. I asked if they would accept tips after graduation, at which point each of them would earn $35, $85, $200 or higher per hour, depending on their employment situation or private client rates. The waitress in my class who had been silent and listening during all of this spoke up and said she would give better service and calendaring preference to the higher-tipping clients and the clients who did not tip would be rotated out of her calendar.
I told my classmates that I was helping them in the most direct way possible: I was a catalyst for them to better their lives. I asked that waitress in my class who burned me with curses what she would do if she went to work tomorrow and not one customer left her a tip. "I’d find another job," she said. Of course, she refused to admit she agreed with me (she was improving her life and getting a better job), though she was attending this school and looking forward to earning $100 per hour within a year. Including tip, of course.
I believe satisfied clients are more important than tips. My clients appreciate the fact that they don’t have to sweat how much or how little to pay. They also like the fact that I tell them to save their tip money for their next session.
I think the bottom line is if you want more money, then raise your price. This is true for a waitress, a massage therapist, a car valet and a taxi driver. If you’re worth it, then you’ll get a higher wage. The clients and customers will stay if you are good. If not, then Darwinism clicks up and shoots you with the impetus to find a new career. . . or not.